Privacy notice

What this notice covers

This notice explains how American Plumbing Service handles information when you visit americanplumbingservicerc.com or call us. It applies to this website and to phone calls placed through it.

Information we collect

When you browse the site, our web host records standard server logs: IP address, browser type, pages requested and the time of the request. These logs are used to keep the site running and secure.

When you call, we note the details you give us so we can help: your name, address, phone number and a description of the plumbing problem. The site has no forms and does not ask you to submit information online.

Analytics and cookies

This site does not run analytics or advertising trackers and does not set tracking cookies. If that changes, this notice will be updated before it does.

Maps load only when you press View map. At that point Google may set its own cookies under Google's privacy policy.

How we use what you tell us

We use call details to schedule and carry out the work, to follow up on a job and to keep basic job records. We do not sell personal information.

Calls and call handling

Calls may be recorded or monitored for quality, training and dispute resolution where the law allows, and you will be told if a call is recorded where notice is required. If our schedule is full, a call may be forwarded to another local plumbing provider so you can still get help; that provider handles your information under its own practices.

Keeping information safe

We keep job information only as long as we need it for the work, our records and any legal obligation, and we limit who can see it.

Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Call (719) 618-9710 to make a request.

Changes to this notice

We update this notice when our practices change. Last updated October 2026.